Privacy and Security
We at www.PagesThatBind.com (“PagesThatBind’, “we”, “us” or “our”) value your privacy. This Privacy and Security Policy explains how we use, share and protect the personally identifiable information that we collect about you (“Personal Information”) and the choices you have. This Privacy Policy applies to visitors to our website – www.PagesThatBind.com (the “Website”) and to our online customers. By visiting or using our Website, you agree to this Privacy Policy.
This Privacy and Security Policy does not apply to information about you collected by our affiliates or third-party websites that may post links or advertisements on or otherwise be accessible from the Website. The information collected by these affiliates or third-party websites is subject to their own privacy policies.
1. INFORMATION WE COLLECT
We collect a variety of information about our customers and visitors to the Website.
a. Information Collected Automatically
Whenever you visit our Website, we automatically collect information about you, namely:
- your transactions with us, for example, the type of product you purchased and the costs of each product;
- your use of our Website and the device you use to access our Website, for example, your IP address, the type of operating system and web browser you use and related information; and your activities on our Website, such as the pages you visit.
b. Information Provided by You
if you provide us with Personal Information by filling out a form, registering for an account, making a purchase, or contacting us, we collect that Personal Information. For example, if you register on our Website, we collect your name, e-mail address, mobile number and password;
- if you place an order with us, we collect the Personal Information that you provide to us such as your shipping, billing, and payment information. See the ‘Credit and Payment Card information’ section below to read more about how we and our partners handle your payment information;
- if you design and personalise a product, such as a business card, we collect the Personal Information you use to customise the product, such as the name of your business, your telephone number and professional title;
- if you contact our customer services agents, you may also provide us with Personal Information that we collect. From time-to-time, PagesThatBind may give you the opportunity to participate in promotions, contests or surveys on our Website;
- if you participate, we will collect certain Personal Information from you. Participation in these sweepstakes, surveys or contests is completely voluntary and you therefore have a choice whether to disclose the requested information; and
- if you take the opportunity to review our products or participate in public forums associated with the Website, we will collect Personal Information in any such reviews, posts or comments. Note that these will be public so you should use care before posting information about yourself online.
c. Additional Information We Collect
From time to time, we may acquire additional information about our customers from third parties, such as SingPost and third-party logistics companies that assist us in the provision of products and services requested by you.
2. CREDIT/DEBIT & PAYMENT CARD INFORMATION
We use third party payment processors to process payments made for products and services offered on PagesThatBind. All online payments will be conducted in accordance with Payment Card Industry (PCI) data security standards and your billing information is encrypted before being communicated to them. Subject to the below exceptions, your credit/debit card details are communicated directly from your browser to these payment processors. This means that the payment form is either off-site or displayed in a frame on the payment page.
3. USE OF INFORMATION
We use the information that we collect about you for the following purposes:
- to maintain and improve our Website, including personalising your online experience and ensuring content is presented in the most effective manner for you;
- operate our business, including the provision to you of information, products and services that you request and other transactional or administrative updates;
- to administer your account;
- inform you about products and services that we offer and that are similar to those you have already purchased or enquired about;
- provide you, or permit selected third parties to provide you, with information about products and services we feel may interest you;
- to notify you about changes to our services, the Website or our Terms and Conditions of Business and this Privacy Policy;
- as part of our efforts to keep the Website safe and secure;
- to measure or understand the effectiveness of advertising we serve to you and others, and to make our future marketing efforts and those of third parties more effective; and
- to administer our Website and for internal operations, including troubleshooting, data analysis, research, testing, statistical and survey purposes.
4. DISCLOSURE OF INFORMATION
We may disclose information about our customers and visitors to the Website to third parties, not limiting to:
a. Group Companies
We may share your Personal Information with any member of our group.
b. Business Operations
In order to carry out certain business functions, such as order fulfilment, payment processing, e-mail delivery, or marketing, we may hire other companies to perform services on our behalf. We may disclose Personal Information that we collect about you to these companies to enable them to perform these services. By way of example, information relating to your order which we have combined with other Personal Information (as explained above) may be shared with our third-party service providers that assist us with our marketing efforts.
c. Third-Party Partners
We may partner with third parties to provide you with information about products or services that we feel may be of interest to you. We will only disclose your Personal Information to such third parties if you have consented to receiving such information.
d. Law Enforcement, Protection of PagesThatBind & our customers
We may also disclose Personal Information in other circumstances as required by law. We also reserve the right to disclose your Personal Information when we believe such disclosure is appropriate to cooperate with an investigation of activities claimed to be unlawful, to enforce our Terms & Conditions of Business, or to protect the rights or property of www.PagesThatBind.com or others.
5. LINKS TO THIRD PARTY PRODUCTS AND SERVICES
While you are visiting or using the Website, you may be presented with an opportunity to purchase third party products or services. These products and services are offered and supplied by independent companies. If you click on one of the presented offers, you will be redirected to the site of the third party, and any information you provide in response to the offer will be governed by the privacy and other policies of that third party. We do not guarantee the security of your Personal Information when using such third-party sites or that the operator of such third-party sites will comply with applicable data protection laws and regulations.
6. THE CHOICE IS YOURS
a. Communications from PagesThatBind:
If you do not want to receive email communications from www.PagesThatBind.com about our own or third-party products and services that may be of interest to you, you can update your preferences in the My Account section of the Website. You can also click on the unsubscribe link at the bottom of one of our emails. We may still contact you via mail or phone, unless you request to be added to our Do-Not-Call list, and/or our Do-Not-Mail list by contacting us using the below details and indicating your preferences. Please be sure to provide your exact name, e-mail address, mailing address and mobile number(s) and the list or lists you would like to be included on Do-Not-Call, and/or Do-Not-Mail. Even if you opt-out of email marketing or choose to be placed on one of these lists, we may still communicate with you using any of these methods for those non-marketing purposes set out above in the ‘Use of Information’ section.
b. Deactivation of Your Account
You may also request deactivation of your PagesThatBind account by contacting us using the below details and requesting account deactivation. Please note that your Personal Information may remain in our archived records after your account has been deactivated, but we will not keep it for longer than necessary to fulfil the purposes listed above.
7. UPDATING & ACCESS TO YOUR PERSONAL INFORMATION
If you wish to change your name, e-mail address, password, and/or communication preferences after you have registered, you can access your account in the My Account section of the Website.
8. WEBSITE SECURITY
We maintain physical, electronic, and procedural safeguards reasonably necessary to ensure the protection of your Personal Information against loss, misuse, disclosure and alteration. For example, we use Transport Security Layer (TSL) technology to encrypt your credit card information when you purchase products through our Website.
When you establish an account at PagesThatBind, you choose a password to help protect your account information. You should select a unique password and keep it safe. You may change your password as often as you wish by going to My Account section of the Website. You are responsible for keeping this password confidential. We ask you not to share a password with anyone. Our sign-in process is designed to help protect your privacy. If you have trouble signing in to our Website, please ensure that you are using your registered e-mail address, mobile phone number and correct password. If you are using your registered e-mail address and correct password, and you continue to have trouble signing in to PagesThatBind, please contact us using the details below.
Notwithstanding the above, unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your Personal Information, we cannot guarantee the security of your data transmitted to our Website; any transmission is at your own risk.
9. CHANGES TO THIS PRIVACY POLICY
We may revise this Privacy Policy from time to time by posting a revised Privacy Policy on our Website and changing the last modified date at the top of the Privacy Policy. If we make significant changes to the Privacy Policy, we will note the Privacy Policy has changed on the main page of the Website and/or contact you by email. We reserve the right to modify this Privacy Policy at any time, so please review it frequently.
10. OUR CONTACT DETAILS
Where you need to contact us, either pursuant to this Privacy Policy or just for other matters, you may:
- email us at hello@pagesthatbind.com
- write to us at Customer Service PagesThatBind, 61 Kaki Bukit Avenue 1, #04-39 Shun Li Industrial Park, Singapore 417943
When writing to us, please be sure to include your exact name, mailing address, mobile number and specific order reference number, preferences or request.
11. COOKIE POLICY
Like most websites, PagesThatBind uses “cookies” and files that are similar to cookies. Our Cookies policy provides you with information on what cookies may be set when you visit our Website and how to enable, control or delete those cookies. By using the Website, you are agreeing to our use of cookies as set out in this Cookies Policy.
a. What Are Cookies?
Cookies are text files containing small amounts of information which are downloaded to your personal computer, mobile or other device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user’s device.
You can find more information about cookies www.allaboutcookies.org and www.youronlinechoices.eu.
b. How do We Use Cookies?
The following is a list of all the cookies used on PagesThatBind set out by category:
Strictly Necessary Cookies
These cookies are essential to enable you to move around the Website and use its features, such as accessing secure areas of the Website. Without these cookies, services you have asked for, like shopping baskets or e-billing, cannot be provided.
Performance Cookies
These cookies collect information about how visitors use the Website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how the Website works.
Functional Cookies
These cookies allow the Website to remember choices you make and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customize.
Target or Advertising Cookies
These cookies collect information about your browsing habits in order to make advertising delivered to you more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with our permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organization.
Third Party Cookies
When you use our Website, your device or browser may be sent cookies from third parties, for example when using embedded content and social network links. It’s important for you to know that we have no access to or control over cookies used by these companies or third-party websites. We suggest you check the third-party websites for more information about their cookies and how to manage them.
c. How to Manage Cookies
The Help menu on your browser’s menu bar will tell you how to enable or prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. You can also disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on’s settings or visiting the website of its operator.
For PC user – click on ‘Help’ at the top of your browser window and select the ‘About’ option If you use a Mac – with the browser window open, click on the Apple menu and select the ‘About’ option.
d. Changes to this Cookie Policy
We may revise this policy from time to time by posting a revised policy on our Website. We reserve the right to modify this policy at any time.